FAQ

Frequently Asked Questions:

What can I do before calling someone to service my system?

HVAC systems are complicated networks of machinery that should be serviced by a certified professional. However, if your HVAC system seems to be malfunctioning, you can try a few basic steps, which may correct your problem, prior to calling Absolute Comfort. If you do not feel comfortable performing any of these tasks, however, do not hesitate to call.

  • Disconnect and reconnect your indoor and outdoor switches.
  • Make sure your circuit breakers are in the ON position.
  • Make sure your filters are clean.
  • Open supply and return vents and make sure they are unobstructed.
  • Check the settings on your thermostat.
  • Make sure the system switch is on the appropriate COOL or HEAT setting.

Why should I purchase a new heating or air conditioning system?

Efficiency, Cost Savings and Safety

At Absolute Comfort, we realize that purchasing a heating or air conditioning system is no small matter. However, if your existing system is old, in need of repair or simply inefficient, purchasing a new unit, one which can be as much as 60% more efficient than a system purchased just 10 years ago, can offer long-term benefits.

Rather than continuing to pay for ongoing maintenance and costly monthly bills, invest in a new system today that will save you money for years to come.

 

How can I find the system that’s right for me?

There are many heating and air conditioning systems to choose from today. Absolute Comfort has a vast degree of heating and air conditioning knowledge and experience to help you decide on the system that best fits your specific needs. The size and age of your home, as well as the number of rooms, climate, local and regional utility costs, and utility incentive/rebate programs are all factors that will affect the functionality and, therefore, selection of your system. Absolute Comfort, utilizing the latest technology, consider all these factors while assisting you in choosing the best system for your home.

Consumers seeking to replace an existing system often choose a new unit with equal or higher efficiency ratings compared to their previous system. Replacing a unit that is 10- to 15-years-old may reduce natural gas or electricity costs by 30 to 50%.

Contact Absolute Comfort to help determine initial cost, warranty protection, service options, maintenance options, operating cost and proper installation.

 

How do I determine the size, or capacity, of my HVAC system?

Factors affecting the size of your new system include the climate in your region, humidity levels, the number of windows in your dwelling, total square footage of your home, the direction your home faces, the number of heat-producing appliances in your home, the type of insulation you have and the number of people that live in your residence.

Absolute Comfort can perform the proper calculations to determine the appropriate heating or cooling unit for your home and lifestyle.

 

What happens when I replace my old system?

Start with a detailed inspection

To install the most efficient HVAC system in your household, a detailed inspection should first be performed by Absolute Comfort.

An inspection of your home’s ductwork, insulation, refrigerant piping, electrical service, wiring, thermostat, condensate piping, flue piping, flue terminations, chimney liner, slabs, filter, driers, registers, grills, drain pans and evaporator coil. How long will my system

 

What is a heat pump?

Air movement from point A to point B

A heat pump is a device used for either the heating or cooling of a space by transferring hot and cold between two reservoirs.

A heat pump can act like an air conditioner, transferring heat from inside to out, or like a heater as it transfers exterior heat to the interior. A winter day with a temperature of 32º Fahrenheit still produces enough heat to warm a space when the air is transferred by heat pump.

 

What is a SEER rating and how does it impact my energy costs?

SEER means Seasonal Energy Efficiency Ratio. Like its “mpg” counterpart in the automotive industry, the SEER gives an indication of the performance efficiency of the system. The higher the SEER, the more efficient the unit. And, the more efficient the unit, the lower the operating costs.

By purchasing a system with a high SEER, you’ll use less energy to cool your house, resulting in lower electric bills. In many cases, these savings are enough to partially or fully offset the cost of the new equipment within a few years.

 

What is AFUE?

Gas furnaces are rated for AFUE (Annual Fuel Utilization Efficiency). This defines the amount of heat used to warm your home from the burned fuel. A 90% furnace will use 90% of the available heat to heat your home. 10% of the heat is vented outdoors. Many older gas furnaces are only 60% efficient. The other 40% is vented outdoors. You can see that a new high-efficiency furnace will require much less fuel to heat your home.

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